Conditions for Returns

You may request a return or refund if:

1. The product arrived damaged or defective.
2. The wrong product was delivered.

To qualify:

• The item must be in its original condition and unused.
• The issue must be reported within 2 days of receipt.

Requesting a Return

1. Contact us at support@misharen.com with your order number, a brief description of the issue, and clear photos of the product.
2. After reviewing your claim, we will respond within 2 business days with next steps and instructions.

Refunds

• If approved, we will either issue a replacement or a refund.
• Refunds are processed back to your original payment method within 5–7 business days.

Non-returnable Items

We cannot accept returns for:

• Personalized or custom-made products (unless defective or damaged).
• Incorrect size orders (as we provide accurate size guides for reference).
• Clothes and Undergarments.

Exchanges

We do not offer direct exchanges. To change size or color, please place a new order.

Cancellations

Orders can only be canceled within 12 hours after being placed.

Shipping Costs

We do not cover shipping costs for returning items. Any original shipping fees are non-refundable.